Mahnaz has lived volatility, uncertainty, complexity, and ambiguity in ways most product teams never will. In this episode, we talk about what happens when VUCA isn’t theoretical, how to avoid becoming an order taker, and how courage, empathy, and initiative can reshape your role as a designer. |
What if the volatility, uncertainty, complexity, and ambiguity you’re facing at work feel overwhelming only because you’ve never had to live through it in your everyday life?
I don’t hear many designers talking about VUCA.
Volatility | Uncertainty | Complexity | Ambiguity
But if you’ve worked in tech for more than five minutes… you’ve felt it.
⇢ Layoffs.
⇢ AI disruption.
⇢ Roadmaps that change mid-sprint.
⇢ Leaders who don’t fully know what they want yet.
That’s VUCA!
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Some navigate VUCA like it's second nature
This week on Beyond UX Design, I spoke with someone who didn’t just experience VUCA at work.
She lived it in her everyday life:
⇢ Moving from Iran to China.
⇢ Building a life she knew could never be permanent.
⇢ Watching COVID shut borders and erase everything she built.
⇢ Starting over. Learning UX from scratch. Rebuilding again in the U.S.
When you’ve lived through that level of volatility, “the roadmap changed” doesn’t feel catastrophic.
It feels navigable.
We talked about what real uncertainty teaches you:
- How to stay steady when your work gets rejected
- Why clarity is something designers create, not wait for
- How to avoid becoming an order taker in a chaotic environment
- And why courage might be the most underrated design skill
If you’re feeling overwhelmed by how fast things are changing right now, this conversation might recalibrate your perspective.
VUCA isn’t a buzzword. It’s the environment we’re operating in.
And some people have already learned how to move through it.
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You iterated, pivoted, circle-backed, and made it out of Q4 (barely).
You’ve earned a Merit-ish Badge!
Choose from four sets: • Soft Skills, Sharp Tongue • Cult of Figma Initiation • Pixel Pusher Survivor Kit • Field Notes & Frayed Nerves
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They don't teach this stuff in school
Learn the things they left off the syllabus.
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